Payment & Security
How payment methods, authorization, checkout security, currency, and transaction questions are handled on denvras.com.
Clear, straightforward checkout.
Review the following information before paying for your Denvras™ order.
Payment Methods
Available payment methods appear during checkout. Options can vary based on delivery country, device, currency, transaction details, and provider availability. Select one of the methods displayed during the checkout process.
Authorization & Fraud Prevention
Orders may be reviewed for payment authorization, transaction verification, or fraud prevention before acceptance or fulfillment. A financial institution or payment provider may require additional verification, place a temporary hold, or decline a transaction. Their review or hold periods are managed by the provider.
Checkout Security
Checkout transactions are processed through Shopify and the applicable payment service providers, using their transaction security controls. Denvras™ does not store complete payment-card numbers on its own servers. We will never ask you to send full card numbers, CVV/security codes, passwords, or one-time login codes by email.
Prices, Taxes & Final Total
Prices are shown in U.S. dollars (USD) unless the website clearly presents another currency. Before completing payment, you can review item prices, quantities, discounts, applicable taxes, shipping charges, and the final amount payable. Shipping charges are displayed at checkout.
Bank Fees & Currency Conversion
Your bank, card issuer, or payment provider may assess foreign-exchange, currency-conversion, or international-transaction charges independently of Denvras™. These charges are determined by the relevant provider.
Discount Codes & Promotions
Enter eligible discount codes before submitting payment and verify that the discount appears in your checkout total. Promotions may have disclosed eligibility conditions, usage limits, expiration dates, or product exclusions.
Declined, Pending & Duplicate Charges
If payment fails, check the details entered and speak with your bank or provider as appropriate. A pending payment may be a temporary authorization. If you suspect a duplicate completed charge, contact us with your order number and non-sensitive transaction information.
Order Confirmation & Acceptance
An order confirmation acknowledges receipt of your submission. Orders remain subject to payment verification, availability, and fulfillment checks. If we cannot fulfill an accepted payment, we will contact you and return the applicable amount to the original payment method.
Changes, Cancellations & Refunds
Please contact support promptly if you need a change or cancellation. We will try to assist before the order enters shipment processing, but changes are not guaranteed once processing begins. Eligible returns are available within 30 calendar days after delivery. Approved refunds are issued to the original payment method within 5–10 business days after the applicable approval.
Payment Support
For payment questions, suspected duplicate charges, or checkout issues, contact service@denvras.com or +86 130-7794-8607. Do not disclose complete card data in your message.
Business & Contact Information
Denvras™ is owned and operated by Guangzhou Yansilijia Trading Co., Ltd. This company operates denvras.com and provides customer support for purchases made through this website.
- Brand Name
- Denvras™
- Legal Company Name
- Guangzhou Yansilijia Trading Co., Ltd.
- Owner
- Cheng Yanchan
- Website
- denvras.com
- Business Address
- Room T1786, Floors 1, 3, 4, 7, and 8, Building B, No. 1 Wushan Road, Tianhe District, Guangzhou, Guangdong, China
- Customer Support Email
- service@denvras.com
- Customer Support Phone
- +86 130-7794-8607
- Customer Service Hours
- 8:00 AM – 10:00 PM daily (China Standard Time, UTC+8)