Privacy Policy
How Denvras™ collects, uses, protects, discloses, and manages personal information when you use denvras.com.
Last updated: October 24, 2026
How we handle your information.
This policy explains personal information we collect, the reasons we process it, our providers, cross-border handling, available choices, and ways to contact us.
Who Operates the Website & Scope
Denvras™ is owned and operated by Guangzhou Yansilijia Trading Co., Ltd., which determines the purposes and means of the personal-information processing described here except where a provider acts as an independent controller. This Privacy Policy applies when you visit denvras.com, place or manage orders, contact customer support, use available website features, or interact with our advertising and measurement activities.
Information We Collect
Depending on how you interact with the store, we may process: (a) name, email address, phone number, billing and shipping addresses; (b) products purchased, order number, transaction value, shipment status, cancellations, returns, and refunds; (c) customer-account information if you create an account; (d) messages, photographs, and records you send to customer support; (e) IP address, browser/device details, cookies, page views, referring URL, website activity, approximate location derived from technical data, and security logs; (f) advertising and measurement events, such as product views, cart actions, and purchase events; and (g) payment authorization or transaction data handled by Shopify and payment providers. We do not retain complete payment-card numbers on Denvras™-owned servers.
Sources of Information
We obtain information directly from you, automatically through your website interactions and cookies, and from service providers necessary for the sale and delivery of products, such as Shopify, payment providers, carriers, fulfillment partners, fraud-prevention services, and customer-support systems. Where permitted, advertising and measurement partners may provide attribution or campaign data.
Why We Use Personal Information
We use personal information to process and fulfill purchases; communicate order status; deliver purchased vintage decorative storage baskets; provide support, returns, refunds, and dispute handling; prevent fraud and protect the website; maintain accounts and technical functionality; comply with financial, tax, and legal obligations; assess site and advertising effectiveness; and present relevant products or advertising where permitted by law and your choices.
Legal Bases Where Required
Where applicable laws require a legal basis, we rely on contract performance for purchases and support; legal obligations for accounting and compliance; legitimate interests in security, fraud prevention, service improvement, and appropriate business analytics (balanced against individual rights); and consent for activities requiring it, including certain optional cookies or direct marketing. Where consent is required, you may withdraw it using the available controls or by contacting us.
Cookies, Pixels & Similar Technologies
Our store and technology partners may use essential cookies to enable checkout, cart functionality, security, and site preferences. Other cookies, pixels, scripts, or comparable identifiers may support traffic analysis, advertising measurement, and personalized marketing where allowed. You can use the website’s available cookie controls and your browser settings to limit nonessential technologies; restricting essential cookies may affect functionality.
Advertising, Analytics & AppLovin
Our advertising and measurement activities can involve service providers and advertising platforms, including AppLovin when its advertising or attribution integrations are enabled for our campaigns. Subject to applicable law and privacy settings, data such as cookie or device identifiers, interaction events, conversion signals, and campaign information may be shared with advertising or measurement partners to understand campaign performance and deliver relevant advertising. Depending on your jurisdiction, some advertising disclosures may be classified as a “sale,” “sharing,” or targeted-advertising processing. You may request that we stop applicable sale/sharing or targeted-advertising processing by emailing service@denvras.com with the subject “Privacy Choice – Do Not Sell or Share”; we will review and honor verified requests as required by applicable law.
When We Share Information
We disclose only the information reasonably necessary to provide services or meet lawful requirements. Recipients may include Shopify and hosting providers; payment processors and fraud-screening partners; shipping carriers, delivery and fulfillment providers; IT, customer service, and analytics vendors; advertising and measurement partners as described above; professional advisers; and government or legal authorities where required. Service providers are expected to handle information in accordance with applicable contractual and legal requirements.
International Processing & Transfers
Our business is operated from Guangzhou, China, while store infrastructure, service providers, customers, and fulfillment partners may be located in different countries. Personal information may therefore be accessed, transferred, and processed outside the country in which it was collected. Where required, we use appropriate measures for international transfers in accordance with applicable privacy laws.
Data Retention
We keep information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining transaction records, providing customer support, resolving disputes, preventing fraud, and complying with applicable legal, tax, and accounting retention requirements. When personal information is no longer required, we delete, anonymize, or otherwise dispose of it using appropriate processes, except where lawful retention remains necessary.
Security Measures
We and our technology providers use administrative, technical, and organizational measures intended to protect data from unauthorized access, loss, misuse, and alteration. However, no online service can guarantee absolute security. Never email complete payment-card details, passwords, or one-time verification codes to our support team.
Your Rights & Choices
Depending on where you live, you may have the right to request access to, correction of, deletion of, or a copy of certain personal information; object to or restrict certain processing; withdraw consent; opt out of targeted advertising, sale, or sharing; and appeal certain decisions. To exercise these rights, email service@denvras.com with the subject “Privacy Rights Request.” Describe the request and the email linked to your order or account. We may verify identity before disclosing or modifying personal information; we will respond within applicable legal time limits.
United States State Privacy Rights
Where state privacy laws apply, eligible residents may submit access, correction, deletion, opt-out, and other statutory requests. We will not discriminate against customers for exercising protected privacy rights. Where required, we recognize properly documented authorized-agent requests and provide the available appeal process. To submit a privacy-related opt-out or appeal, contact service@denvras.com and clearly state the request type.
European Economic Area, United Kingdom & Other Regions
Where applicable, eligible individuals may have privacy rights under the GDPR, UK GDPR, or other local law, including access, rectification, erasure, restriction, portability, and objection. You may also lodge a complaint with the competent supervisory authority. Contact us to exercise rights related to information that our company controls.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information directly from children under that age. If you believe a child has provided personal information unlawfully, contact us so we can investigate and take appropriate action.
External Sites & Third Parties
The website may contain links to payment services, carriers, social platforms, or other websites operated by independent organizations. Their privacy practices are governed by their own notices. We encourage you to review their policies when leaving denvras.com.
Changes to This Policy
We may update this Privacy Policy as our services, legal requirements, or data practices change. The date displayed on this page identifies its most recent update. Material changes will be communicated when applicable law requires.
Contact for Privacy Matters
For questions or requests concerning this Privacy Policy, contact service@denvras.com or +86 130-7794-8607. Denvras™ is operated by Guangzhou Yansilijia Trading Co., Ltd., at Room T1786, Floors 1, 3, 4, 7, and 8, Building B, No. 1 Wushan Road, Tianhe District, Guangzhou, Guangdong, China.
Business & Contact Information
Denvras™ is owned and operated by Guangzhou Yansilijia Trading Co., Ltd. This company operates denvras.com and provides customer support for purchases made through this website.
- Brand Name
- Denvras™
- Legal Company Name
- Guangzhou Yansilijia Trading Co., Ltd.
- Owner
- Cheng Yanchan
- Website
- denvras.com
- Business Address
- Room T1786, Floors 1, 3, 4, 7, and 8, Building B, No. 1 Wushan Road, Tianhe District, Guangzhou, Guangdong, China
- Customer Support Email
- service@denvras.com
- Customer Support Phone
- +86 130-7794-8607
- Customer Service Hours
- 8:00 AM – 10:00 PM daily (China Standard Time, UTC+8)